ECCO Shoes promo code - May 2024 - Picodi Australia

ECCO Shoes - general information

ECCO Shoes is a prominent footwear brand that specializes in designing and selling a diverse range of quality shoes for both men and women, as well as bags, accessories, and even a children's line. Understanding the intricacies and various product offerings is essential for making informed purchasing decisions. Below is a detailed description of ECCO's assortment and key features provided in their products.

Assortment of ECCO Shoes:

• ECCO offers new arrivals and best sellers in their shoes collection to stay updated with the latest trends and preferences.
• The collection includes a wide variety of sneakers for casual wear or sports activities.
• ECCO presents dress shoes ideal for formal occasions and sophisticated styling.
• Casual and flats provide comfortable options for everyday wear.
• The sandals collection features designs suitable for warm weather and outdoor activities.
• Boots are available for diverse uses, including fashion and functional outdoor wear.
• Outdoor shoes are designed to endure rough terrains and provide support for hiking and exploring.
• Golf shoe range boasts of designs that offer performance and comfort on the golf course.

Accessories and Collections:

• ECCO carries shoe and leather care products to maintain the quality and extend the longevity of their shoes.
• Other shoe accessories ensure customers find everything they need for their footwear.
• Socks complement the shoe collection with comfort and style.
• Notable collections include ECCO Cozmo, ECCO 60th Anniversary collection, ECCO BIOM—featuring the BIOM® NATURAL MOTION® technology, and ECCO Gore-Tex® collection.
• ECCO celebrates collaborations with designers, such as Natacha Ramsay-Levi, offering unique sartorial options.

Bags and Accessories for Men and Women:

• The range of bags includes totes, handbags, crossbody and shoulder bags, backpacks, and pot bags, catering to different preferences and occasions.
• ECCO's small leather goods provide stylish and practical solutions for everyday organization.
• Belts and alphabet accessories add to the options that the customers can choose from.

Kids Collection:

• The ECCO kids' shoes collection supports the development of young feet with lightweight and stylish designs.
• Sandals and shoes for both boys and girls are available, offering durable and comfortable footwear for children of various ages.

ECCO Golf Shoes:

The brand's premium golf shoes are engineered to offer a blend of top-notch performance and modern style, suitable not just for the golf course but also beyond.

Promotions and Services:

• ECCO provides free standard shipping on orders over $180 and free returns, alongside the promise of never missing a sale through subscription to their newsletter.
• To further enhance the shopping experience, ECCO invites customers to become members to unlock product rewards, access limited drops, and partake in exclusive events.

In conclusion, ECCO not only ensures a vast range of shoe styles and accessories but also pays considerable attention to technology, comfort, and sustainability, aiming to cater to a diverse set of needs and preferences.

How to return purchases in ECCO Shoes?

ECCO Shoes Returns and Complaints Policy:

• Items must be returned within 30 days of purchase for a refund.
• Items need to be unworn, in their original condition, and with original packaging undamaged.
• Returns due to sales may experience slight delays in processing.

Extended Returns:

• Purchases from 15th November can be returned up until and including 31st January.

In-Store Returns:

• Order numbers starting with EC- and SO- can be returned in-store.
• Items can be returned at any ECCO store with receipt, order confirmation or shipment email.
• Returns will be refunded to the original payment method.
• In-store staff may offer exchanges for the same or a similar item, subject to availability.

Online Returns:

• Order numbers starting with EC- can be returned online.
• Items bought in ECCO stores must be returned in-store.

Online Returns Process:

1. Complete a returns form available on ECCO's website.
2. Repackage the shoes neatly in the original shoe box and shipping box.
3. Create a prepaid returns label via ECCO's Australia Post returns portal.
4. Return the shoes to a local Australia Post outlet, free of charge, and request a receipt with tracking number.

Returns Policy Clarifications:

• Items showing signs of wear or damage may be declined for a refund.
• If a refund is declined, the item will be returned to the sender.
• Refunds from promotions or sales are calculated on a pro-rata basis, and shipping charges are non-refundable.
• Refunds processed to the original payment method.
• In-store purchases with certain gift cards will result in ECCO store credit instead of a refund.

Contact for further inquiries: Customer service team at 1300 138 099 or eccoau@ecco.com.

What are the payment options in ECCO Shoes?

ECCO Shoes accepts several payment methods for purchases. When a customer places an order on the au.ecco.com website, the payment is typically processed at the time the order is shipped. However, there is an exception for payments made via PayPal; for these transactions, payment is processed immediately upon order confirmation.

Transactions made on the ECCO Shoes website are secure. It is important to note that shipping is currently only available within Australia.

In addition to the online payment options, ECCO Shoes offers gift cards. These gift cards can be purchased in ECCO Retail and ECCO Outlet stores for an amount chosen by the customer. These gift cards are valid for three years from the date of purchase and can be redeemed at any ECCO Retail or ECCO Outlet store located within the territory where they are issued.

The customer service team at ECCO Shoes is available to assist customers with any questions regarding their shopping experience.

Information about delivery in ECCO Shoes

ECCO Shoes provides its customers with several delivery options through the Australia Post e-parcel service. Orders that exceed a total amount of $180 benefit from FREE Standard Shipping. Conversely, orders under this amount are subject to a shipping charge of $12.When customers place their orders before 10 a.m. from Monday through Friday, these orders are dispatched the same day, provided that it's a regular operating day. Post dispatch, customers receive an email containing a tracking number and information regarding their shipment.ECCO Shoes attempts to ensure prompt delivery, however, the estimated time frames are not guaranteed. Delivery times can be faster to metropolitan areas and might take longer to get to regional locations. Moreover, delivery time frames are determined by Australia Post and might vary.It is worth noting that if returns are made, the shipping charges initially incurred are not refundable. It's also possible that orders could arrive in multiple shipments, which is meant to speed up the delivery process.Parcel tracking is most efficiently done via the Australia Post mobile app. The app provides expected delivery dates and service updates, and it sends notifications if there are any changes to the delivery status. Additionally, parcels can be tracked on the Australia Post website with the provided tracking tool.Although ECCO Shoes dispatches orders from Monday to Friday, no dispatches are made over the weekend. If there are any product availability issues, customers will be contacted either by phone or by email. Unforeseen circumstances or busy sale/promotion periods may sometimes delay the processing and delivery of orders.Deliveries are handled by Australia Post, which brings parcels to customers' local distribution centres. From there, the local postal carrier manages the final leg of delivery. Customers receive delivery updates based on the phone number and email they provided with their order. Instances where no one is available to accept the delivery at home may result in the driver leaving a card indicating that the parcel has been taken to the local post office for pickup. Parcels not collected from the local Australia Post shop within 14 days will be returned to ECCO, and they may be subject to a re-delivery fee.For any delivery-related inquiries or concerns, customer service can be contacted at eccoau@ecco.com or by calling 1300 138 099.ECCO Shoes has a split shipment process in place for orders that consist of multiple items. This may involve separate shipments, each with its invoice that relates back to the initial order number. The tracking number provided by Australia Post will indicate the number of parcels and their delivery dates. If the tracking information suggests that there should be multiple shipments but they are not reflected, customers are encouraged to contact customer service.The ECCO Shoes shipping policy explicitly states that international shipments are not available for orders placed on au.ecco.com; shipping is only available within Australia.

Shipping Methods and Policies at ECCO Shoes

• Free Standard Shipping on orders over $180.
• A $12 shipping charge on orders under $180.
• Same-day dispatch for orders placed before 10am Monday-Friday.
• Email notification with tracking information upon order dispatch.
• Delivery estimates vary by region and are not guaranteed.
• Shipping charges on returned orders are non-refundable.
• Orders are delivered via Australia Post e-parcel service.
• Tracking of deliveries via Australia Post's mobile app and website.
• No weekend dispatches.
• Contact by phone or email if product availability issues arise.
• Possibility of delayed processing and delivery during unforeseen circumstances or sales/promotions.
• Uncollected parcels may be subject to a re-delivery fee.

Customer Support Contact Information:

• Email: eccoau@ecco.com
• Phone: 1300 138 099

Note: ECCO Shoes does not offer international shipping for orders placed on au.ecco.com – shipping is confined to within Australia.

What promo codes and promotions does ECCO Shoes offer?

ECCO Shoes provides a variety of attractive offers and promo code to help shoppers save money on their purchases. Customers can grab a huge discount of up to 50% on select items, ensuring they receive high-quality footwear at a fraction of the regular price. For those looking to purchase belts, ECCO Shoes offers an exclusive starting price of just $90, presenting an irresistible deal for accessorizing in style.

Additionally, customers can enjoy a 10% discount on their first order when they sign up at the promo code ECCO Shoes. This welcome offer is perfect for new customers eager to experience ECCO's premium products. No promo code is needed to enjoy this benefit; signing up will grant instant access to this discount along with the latest promos and exclusive offers.

Furthermore, there are seasonal promotions such as a recent one that offered a generous 40% off on sale items at the promo code ECCO Shoes. This promotion provided customers with the perfect opportunity to shop for discounted shoes without needing any additional promo code. Similarly, ECCO Shoes also has special monthly deals like the “Save Huge this January” event, which did not require any promo code to participate.

During special sale periods such as Black Friday or Boxing Day, customers were treated to even larger discounts like 25% off everything in the store or 55% off selected dress shoes – all without a promo code. To stay updated on upcoming sales and possibly more enticing promo code, customers are encouraged to sign up for the newsletter or regularly check back in with the promo code ECCO Shoes.